Review request SMS templates
Ten ready-to-send text templates with variable slots and a character counter. Fill your details once and copy any of them.
Your details
Fill these once and every template below updates. Nothing is sent or stored.
After a completed job
Hi Sam, thanks for choosing Northside Bakery. How did we do? Tap to let us know: go.revivanda.com/northside-bakery Reply STOP to opt out.
After a visit or appointment
Hi Sam, thanks for visiting Northside Bakery today. We would love your feedback: go.revivanda.com/northside-bakery Reply STOP to opt out.
After a delivery
Hi Sam, your order from Northside Bakery has arrived. Tell us how it went: go.revivanda.com/northside-bakery Reply STOP to opt out.
With the invoice
Hi Sam, your invoice from Northside Bakery is ready. When you have a moment, share your experience: go.revivanda.com/northside-bakery Reply STOP to opt out.
A gentle follow up
Hi Sam, just following up from Northside Bakery. If you have 30 seconds, we would appreciate your feedback: go.revivanda.com/northside-bakery Reply STOP to opt out.
From a named technician
Hi Sam, it is Alex from Northside Bakery. Thanks for having me out today. How did I do? go.revivanda.com/northside-bakery Reply STOP to opt out.
Restaurant table or takeout
Hi Sam, thanks for dining with Northside Bakery. We would love to hear how it was: go.revivanda.com/northside-bakery Reply STOP to opt out.
After a scheduled appointment
Hi Sam, thanks for your appointment at Northside Bakery. Your feedback helps us improve: go.revivanda.com/northside-bakery Reply STOP to opt out.
First-time customer
Hi Sam, welcome to Northside Bakery. We hope your first experience was a good one. Let us know: go.revivanda.com/northside-bakery Reply STOP to opt out.
Returning customer
Hi Sam, thanks for coming back to Northside Bakery. How was it this time? go.revivanda.com/northside-bakery Reply STOP to opt out.
Before you send
Only text customers who agreed to receive messages, keep to reasonable hours, and always include an opt-out like "Reply STOP to opt out". Message and data rates may apply. You are responsible for following the TCPA, state rules and each platform's review policy. Revivanda does not send texts on your behalf.
How to write a review request text that gets replies
A review request text works when it is short and human. Use the customer’s first name, name your business so it does not read like spam, get to the point in one sentence, and link straight to the page where they can respond. Long, formal messages get ignored.
Keep the whole thing under about 160 characters where you can, so it sends as a single segment and reads at a glance. The templates above fill your business name and link into ten variations, with a live character counter so you can see the length as you edit.
- Open with the customer’s first name.
- Name your business in the first line.
- One clear ask, then the link.
- Always end with an opt-out.
When to send review request texts
Timing changes reply rates more than wording. Send within a few hours of the visit or completed job, while the experience is fresh and the customer still has their phone in hand. For late or emergency jobs, wait until the next morning during normal business hours so you are not texting someone at night.
Send once. A single, well-timed message respects the customer and keeps you inside good sending practice. If you automate it, trigger the text when a job is marked complete in your CRM so the timing takes care of itself.
Stay compliant: consent, hours and opt-out
Text messaging for business is regulated. In the United States, the TCPA and state rules mean you should only text customers who agreed to receive messages, keep to reasonable hours, and include a clear opt-out in every message. That is why every template here ends with "Reply STOP to opt out."
Invite every customer the same way, with the same link and the same options. Do not text only the customers you expect to be happy, and do not offer a reward for a positive review. Revivanda does not send texts on your behalf; these templates are for you to paste into your own compliant sending tool.
Sending responsibly.
Yes. All ten templates are free with no signup. Fill in your business name and link once, then copy any of them into your own sending tool.
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